Help with your booking

No Hits

The location you have chosen is fully booked, there is no availability. In the case of package or event bookings, check that you have chosen the correct weekdays stated for the package/event tour.
You could also try the following: choose a different date, a different week, or different alternative.

Booking accommodation

Choose the accommodation you wish to book, by clicking on “book”. You have still not booked/confirmed the accommodation. In booking, for example, a hostel, you can also book bed linen, towels and cleaning or click to choose an event or an activity before you confirm the booking.

Your personal details and payment information

Basket

Your order is put into “the basket”, which means that the order is registered, but not confirmed. You have to go on to the checkout to complete the booking. After having put your goods in the basket, a page appears where you see which products you have chosen to book.

Yes, when you are at the basket, you can go in and take out products or add products. Click on the waste bin to remove products.

Then, you click on “Continue” in the basket. A page then appears where you can complete your personal details and payment information.

Your booking is complete, when you have filled in all the details on the page for “Customer details and payment” and clicked on “Confirm booking”. After this, you come to a page showing your booking number. This confirms your reservation. You also receive an e-mail confirmation with your booking number.

Cancellation

Yes, you can cancel the entire booking by clicking on “Terminate booking”.

Yes, you can phone in your cancellation on +46 (0) 480 417700 or +46 (0) 485 56 06 00 on weekdays from 8 am to 5 pm, or by e-mail: bokning@turistbyra.kalmar.se or info@olandsturist.se